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OPEX
Company Profile Information OPEX is an EXcellent telecommunication service provider. The
company was established in 1998 to take the state-of-the-art telecommunication
technology inventions to the customer. The company excels in both voice and
data services. The voice services provided by the company are long-distance
calls, Fixed Wireless, Mobile Wireless, conference calls and Voice Over IP. The
data services are provided through dial-up internet access. Products & Services ( Long Distance
- The OPEX 1+ service includes low rate and directory assistance for long
distance calls, direct dial international calls without the operator or the
service provider’s assistance. Operator assistance is available when required. ( Toll Free - OPEX provides toll-free
numbers 800/888/877/866 for business and residence. Toll free numbers from other
carriers can be shifted to OPEX easily, letting current telecom customers from
other telephone companies switch their service to OPEX without any downtime on
their toll free numbers. ( Enhanced Calling Card - The OPEX
calling card has special features like speed dial to store up to 9 frequently
called long distance or international numbers, get operator assistance,
information services like news, weather, sport, stock market update and
entertainment like horoscopes, TV listing, jokes and SOAP Opera updates. Send
Voice messages and manage their voice mail accounts to receive messages. ( Conference Calling - OPEX provides Reservationless-Plus conference features for audio and data conferencing. %
No
reservations or operator assistance are required for the conference calls. The
conference leader is assigned a unique conference code and PIN to control and
guide the call. The participants join by dialing the leader’s dial-in number
and the conference code. %
Streaming
Services are available to record/stream the conference, archive the conference
and send the link to participants or non-participants for playback at a latter
date. %
Microsoft
Power Point Visuals can be sent live through the internet to all the participants
during the conference for active participation. %
An
operator assisted conference call setup feature is also available. ( OPEX Wireless
- OPEX provides mobile handsets at discounted rates (both online and mail-in
rebate) with 2-year wireless service contracts. There are many plans available
to meet customer requirements for more free air-time or free long distance
calls and emergency roadside assistance service. ( OPEX
Internet Voice - This service requires an internet connection through a
cable modem, DSL or T1/DS3 line. OPEX provides adapters for POTS to LAN port
connection. An IP phone, Laptop or desktop can be connected directly to a
broadband line, or an analog phone can be connected to a broadband line through
an adapter. This allows the end user to make unlimited local and long-distance
VOIP calls to anyone in the United State or Canada for one low monthly fee. The
call features available on OPEX’s VoIP services are: %
Virtual
Telephone number - a local number in the area from where you receive most of
your calls, to reduce the cost for the caller. The calls made to this number
land on your primary number. %
Audio
& Data Conference calls. %
Caller
ID, Call Waiting, Call Forwarding, Call Transfer, Voice mail and Call Logs. * Dedicated Service - OPEX provides
dedicated T1/DS3 connections for businesses with high-end secure traffic
requirements. * Dial-Up Internet Access - OPEX provides narrow-band internet connections for any
POTS line. The equipment required is a Laptop or Desktop with a modem; with a
recommended minimum modem speed of 33Kbps. OPEX’s dial-up internet service plan
provides unlimited dial-up access, free e-mail address, server storage space,
technical support and an Adult Content Filtering System Partner Programs J OPEX provides its services on the
Global Crossing and Qwest global IP-based fiber optic networks. OPEX partner’s
with industry leaders to remain OPerationally Excellent, hence the name… OPEX. J The OPEX Agent Program is for OPEX
partners who become agents to provide OPEX’s services to their end users and
collect revenues for their efforts through telecom master agents like Telebay or Cognigen
Networks. OPEX pays top commissions to these agents, provides a free
customized web site and offers outstanding rates, making it easy for telecom
agents to get and keep long-term business and residential customers. Through
these affiliate programs, Opex is able to offer some of the lowest long
distance rates in the industry J OPEX has grown its customer base by
the acquisition of reseller customer bases. OPEX provides an exit strategy for
struggling small concerns with an innovative plan that relieves them of
existing carrier obligations and provides an option to become OPEX Agents. Customer Service F
Get
Free Long Distance with OPEX
referral scheme. Refer OPEX services to family and friends, if they
become customers a percentage of their monthly bill is credited to your
account. With enough referrals, your long distance service can eventually
become free. F
Online
OPEX account access provides features like bill payment, the ability to
subscribe or unsubscribe to new services, the ability to check your account
status and modify your account information like e-mail address or mailing
address. F
Customers
can post testimonials or concerns about OPEX services online. F
OPEX
provides 24-hour technical support to its customers on toll-free numbers. F
OPEX
provides EXciting career OPportunities for talented and result oriented
professionals. F
While
OPEX does collects personal information through online forms or ‘cookies’ and
agent/affiliate programs, OPEX does participate in the BBBOnline Privacy
Program and safeguards all private information they receive. OPEX respects and
guards the privacy of its customers and does not share, disclose or sell their
personal information to other companies or organizations. This information is
used by OPEX to extend special services to their customers. For more information about OPEX, they can be contacted at
the address, telephone numbers and website addresses below. OPEX
Communications, Inc. P.O. Box 429Elk Grove
Village, IL 60009-2193 Phone 1-888-416-6733 English 1-877-765-3346 Spanish Enter
Code 79826 For Customer Service Fax
1-877-452-1459 E-mail
opexecare@opexld.com http://www.opex-ld.com/ |