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OPEX

OPEX Company Profile Information

 

OPEX is an EXcellent telecommunication service provider. The company was established in 1998 to take the state-of-the-art telecommunication technology inventions to the customer. The company excels in both voice and data services. The voice services provided by the company are long-distance calls, Fixed Wireless, Mobile Wireless, conference calls and Voice Over IP. The data services are provided through dial-up internet access.

 

Products & Services

 

(    Long Distance - The OPEX 1+ service includes low rate and directory assistance for long distance calls, direct dial international calls without the operator or the service provider’s assistance. Operator assistance is available when required.

(    Toll Free - OPEX provides toll-free numbers 800/888/877/866 for business and residence. Toll free numbers from other carriers can be shifted to OPEX easily, letting current telecom customers from other telephone companies switch their service to OPEX without any downtime on their toll free numbers.

(    Enhanced Calling Card - The OPEX calling card has special features like speed dial to store up to 9 frequently called long distance or international numbers, get operator assistance, information services like news, weather, sport, stock market update and entertainment like horoscopes, TV listing, jokes and SOAP Opera updates. Send Voice messages and manage their voice mail accounts to receive messages.

(    Conference Calling - OPEX provides Reservationless-Plus conference features for audio and data conferencing.

%                 No reservations or operator assistance are required for the conference calls. The conference leader is assigned a unique conference code and PIN to control and guide the call. The participants join by dialing the leader’s dial-in number and the conference code.

%                 Streaming Services are available to record/stream the conference, archive the conference and send the link to participants or non-participants for playback at a latter date.

%                 Microsoft Power Point Visuals can be sent live through the internet to all the participants during the conference for active participation.

%                 An operator assisted conference call setup feature is also available.

(    OPEX Wireless - OPEX provides mobile handsets at discounted rates (both online and mail-in rebate) with 2-year wireless service contracts. There are many plans available to meet customer requirements for more free air-time or free long distance calls and emergency roadside assistance service.

(    OPEX Internet Voice - This service requires an internet connection through a cable modem, DSL or T1/DS3 line. OPEX provides adapters for POTS to LAN port connection. An IP phone, Laptop or desktop can be connected directly to a broadband line, or an analog phone can be connected to a broadband line through an adapter. This allows the end user to make unlimited local and long-distance VOIP calls to anyone in the United State or Canada for one low monthly fee. The call features available on OPEX’s VoIP services are:

%                 Virtual Telephone number - a local number in the area from where you receive most of your calls, to reduce the cost for the caller. The calls made to this number land on your primary number.

%                 Audio & Data Conference calls.

%                 Caller ID, Call Waiting, Call Forwarding, Call Transfer, Voice mail and Call Logs.

 

*   Dedicated Service - OPEX provides dedicated T1/DS3 connections for businesses with high-end secure traffic requirements.

*   Dial-Up Internet Access - OPEX provides narrow-band internet connections for any POTS line. The equipment required is a Laptop or Desktop with a modem; with a recommended minimum modem speed of 33Kbps. OPEX’s dial-up internet service plan provides unlimited dial-up access, free e-mail address, server storage space, technical support and an Adult Content Filtering System

 

Partner Programs

J     OPEX provides its services on the Global Crossing and Qwest global IP-based fiber optic networks. OPEX partner’s with industry leaders to remain OPerationally Excellent, hence the name… OPEX.

J     The OPEX Agent Program is for OPEX partners who become agents to provide OPEX’s services to their end users and collect revenues for their efforts through telecom master agents like Telebay or Cognigen Networks. OPEX pays top commissions to these agents, provides a free customized web site and offers outstanding rates, making it easy for telecom agents to get and keep long-term business and residential customers. Through these affiliate programs, Opex is able to offer some of the lowest long distance rates in the industry

J     OPEX has grown its customer base by the acquisition of reseller customer bases. OPEX provides an exit strategy for struggling small concerns with an innovative plan that relieves them of existing carrier obligations and provides an option to become OPEX Agents.

 

Customer Service

F                 Get Free Long Distance with OPEX referral scheme. Refer OPEX services to family and friends, if they become customers a percentage of their monthly bill is credited to your account. With enough referrals, your long distance service can eventually become free.

F                 Online OPEX account access provides features like bill payment, the ability to subscribe or unsubscribe to new services, the ability to check your account status and modify your account information like e-mail address or mailing address.

F                 Customers can post testimonials or concerns about OPEX services online.

F                 OPEX provides 24-hour technical support to its customers on toll-free numbers.

F                 OPEX provides EXciting career OPportunities for talented and result oriented professionals.

F                 While OPEX does collects personal information through online forms or ‘cookies’ and agent/affiliate programs, OPEX does participate in the BBBOnline Privacy Program and safeguards all private information they receive. OPEX respects and guards the privacy of its customers and does not share, disclose or sell their personal information to other companies or organizations. This information is used by OPEX to extend special services to their customers.

 

For more information about OPEX, they can be contacted at the address, telephone numbers and website addresses below.

 

OPEX Communications, Inc.

P.O. Box 429

Elk Grove Village, IL 60009-2193

 

Phone 1-888-416-6733 English

 1-877-765-3346 Spanish

  Enter Code 79826 For Customer Service

 

Fax 1-877-452-1459

E-mail opexecare@opexld.com

http://www.opex-ld.com/